Privacy Policy

Introduction

Creative U Academy ("We" or the "Company") respects your privacy and is committed to protecting it through our compliance with this online privacy policy (this "Policy"). We collect certain information through our website located at [Creative U Academy Website] (our "Website") and through mobile and desktop applications that you download from the Website. This Policy is intended to describe to you what information we collect and our practices for collecting, using, maintaining, protecting, and disclosing that information. It also provides options for you to access, update, or otherwise take control of your personal data that we process. "Personal Information" is any information that, on its own or in combination with other information, could reasonably identify you.

This Policy applies only to information we collect on our Website; in email, text, and other electronic messages between you and our Website; and through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website. This Policy does not apply to (a) any third-party site or service linked to our Website or recommended or referred by our Website, through our products or services, or by our staff; or (b) any other website, product, or service operated by the Company or to any of our offline activities.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and not submit your information if you do not want it collected, used, and disclosed as described in this Policy. By accessing or using this Website, you agree to this Policy.

Personal Information We Collect

We collect information from you when you create an account, register for events, purchase courses or services, sign up for email subscriptions, make inquiries, or otherwise engage with our Website. The types of Personal Information we collect may include:

  • Name
  • Email address
  • Phone number
  • Billing and mailing address
  • Payment information
  • Company name and job title (if applicable)
  • Any other information you voluntarily provide

We also collect data on how our Website is used, including:

  • Number of page visits and duration
  • Type of browser and device used
  • Internet Protocol (IP) address
  • Cookies and tracking technologies

Cookies help customize your experience, analyze trends, and understand how our Website and services are used. You may opt out of the use of cookies by configuring your web browser to delete and/or control the use of cookies. If you disable or refuse cookies, some parts of this Website may be inaccessible or not function properly.

How We Use Your Personal Information

We use your Personal Information in the following ways:

  • To provide, operate, and improve our Website and services
  • To process transactions and send confirmations
  • To communicate with you about your account, courses, events, and services
  • To personalize your experience and improve customer service
  • To send promotional materials, newsletters, and updates (you may opt out at any time)
  • To analyze Website traffic and trends
  • To enforce our policies and comply with legal obligations

How We Protect Your Personal Information 

We implement industry-standard security measures, such as encryption and secure servers, to protect your Personal Information. However, no transmission over the internet is completely secure. You are responsible for safeguarding your login credentials.

Disclosure of Personal Information 

We do not sell or rent your Personal Information. However, we may share it with:

  • Trusted third-party service providers who assist in operating our Website and services
  • Legal authorities if required by law or to protect our rights
  • Affiliates, subsidiaries, or partners for business purposes

Storage and Retention of Personal Information 

Your information may be stored and processed outside of your jurisdiction. We retain your Personal Information as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Your Rights  

Depending on your location, you may have rights regarding your Personal Information, including:

  • Accessing, updating, or deleting your data
  • Objecting to processing or requesting data portability
  • Withdrawing consent for communications
  • Filing a complaint with a data protection authority

To exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this Policy from time to time. If we make material changes, we will notify you via email or through a notice on our Website. Your continued use of our Website after any changes are posted is deemed to be acceptance of those changes.

Contact Us

If you have any questions or concerns about this Policy, please contact us at [email protected].